Last updated: October 2025

Welcome to iCrowd Zone!
These Terms and Conditions outline the rules and regulations for the use of our website www.icrowdzone.com and our services.
By accessing or purchasing from this website, you agree to comply with and be bound by the following terms. Please read them carefully before using our site.

1. General Information

The website iCrowd Zone is owned and operated by iCrowd Zone Bangladesh, located at Mirpur,Dhaka-1216, Bangladesh.
We sell mobile accessories, including iPhone and Samsung Galaxy covers, and gadget accessories through our online platform.

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

2. Use of the Website

• You agree to use our website only for lawful purposes.

• You must not use this site to commit fraud, send harmful content, or engage in any illegal activity.

• We reserve the right to refuse service or cancel orders if misuse is detected.

3. Products and Descriptions

We make every effort to display product information, colors, and images accurately. However, there may be slight variations due to device screens or photography.
iCrowd Zone is not responsible for minor differences in appearance or specification.

All prices are listed in Bangladeshi Taka (BDT) and are subject to change without prior notice.

4. Orders and Payment

• Orders can be placed directly through www.icrowdzone.com.

• You must provide accurate and complete information during checkout.

• We accept Cash on Delivery (COD) and Online Payment options (where available).

• iCrowd Zone reserves the right to cancel or refuse any order in case of pricing errors, product unavailability, or suspicious activity.

5. Shipping and Delivery

• We deliver nationwide across Bangladesh.

• Delivery times typically range from 2 to 5 business days, depending on your location.

• Delivery fees may vary depending on your address and order size.

• iCrowd Zone is not liable for delays caused by courier service, natural disasters, or other circumstances beyond our control.

6. Return, Replacement & Refund Policy

• Returns or replacements are accepted only for defective or damaged items within 3 days of delivery.

• To request a replacement, you must provide proof (photo or video) of the issue.

• Products must be unused and returned in their original packaging.

• Refunds or replacements will be processed after verification.

• We do not accept returns for change of mind or compatibility issues.

For assistance, please contact us at [email protected] or +88 01920182184.

7. Warranty

Some products may come with a manufacturer or store warranty, mentioned in the product description.
Warranty coverage does not include physical damage, misuse, or unauthorized repairs.

8. Pricing and Promotions

• All prices are inclusive of applicable taxes (if any).

• Promotions, discounts, and offers are subject to availability and may change without notice.

• Only one promotional offer can be applied per order unless otherwise stated.

9. Privacy Policy

Your personal information is protected under our Privacy Policy.
We never share or sell customer data to third parties without consent.

10. Limitation of Liability

iCrowd Zone is not liable for:

• Any indirect, incidental, or consequential damages.

• Delays or losses caused by courier services.

• Errors resulting from incorrect customer information.

Our total liability will not exceed the amount paid by the customer for the specific product purchased.

11. Changes to Terms

iCrowd Zone reserves the right to update or modify these Terms and Conditions at any time.
Changes will be effective immediately upon posting on this page.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

📞 Phone / WhatsApp: +88 01920182184
📧 Email: [email protected]
📍 Address: Mirpur,Dhaka-1216
🌐 Website: www.icrowdzone.com